Quality Assurance
Food safety is paramount in all aspects of our operations.
Our in-house quality assurance team oversees controls ranging from product traceability and metal detection of meats, to stringent hygiene practices and product specifications.
We provide detailed allergen and dietary information to all our customers. Whether it comes to labelling our products, providing the information via information sheets or online, we ensure that our customers can make informed choices about the products they buy.
Our foodservice customers can access our online Erudus system which provides all the information on our product range. Contact us to register as an Erudus user.
If you have any queries about allergen, dietary and nutritional information and your responsibilities you can always contact our Quality Assurance department on 01228 523474 or
We work hard with our supply partners to ensure you are satisfied with the quality and integrity of our products at all times but just occasionally there may be quality issues where products are faulty, defective or out of specification.
Click below to find out more about returning products to us.
We work with many third party organisations to ensure all aspects of our operations adhere to strict guidelines, scroll down for more information.