Our Customers2018-02-02T13:38:06+00:00

Our  Customers

We supply every type of catering business.

  • Pubs
  • Restaurants
  • Hotels & B&Bs
  • Cafes
  • Takeaways
  • Outside Caterers
  • Staff restaurants
  • Leisure Clubs
  • Education: Schools, Colleges and Universities
  • Health Care: From care homes to NHS hospital trusts

We pride ourselves on the service we provide all our customers, but don’t just take our word for it, read our customer testimonials to find out why we are the best foodservice company for your business.

Dee Slade
Hotel & Restaurant

When we took over the hotel 12 years ago, the existing chef was already using Pioneer as a supplier. We decided to stay with them and for the time we have been with them, we can say that Pioneer has provided us with a faultless service. Their products are great value for money too.

Kyle Phillips
The George Hotel

I use Pioneer Foodservice for nearly everything on our menus. The food is great quality and deliveries are always on time.
Sue visits us regularly and she’s fantastic! She goes through the special offers with me and gives great advice. I regularly order online and it’s really good; the app is really handy.

Neil Milbourn
Walby Farm Park

Pioneer is a local business with excellent locally-sourced meat which our customers love. We’ve built up a fantastic relationship with them, deliveries are always on time and if we need anything in an emergency, they will always deliver!

Foxes Coffee Lounge

Pioneer provides a great all-round service. Our delivery driver is thorough and professional but has also built up a rapport with the staff so he feels like a colleague rather than a delivery man. Our sales area manager goes above and beyond to help us out, whether it’s with tracking down a product or personally bringing us emergency stock, she’s got it covered.

Simon Carter
The Three Shires Inn
Little Langdale

The quality of the food, delivery service and pricing is second to none! I now buy all my meat from Pioneer and it’s fantastic food from the Lakes, which goes down well with our customers.
I speak with Paul, our sales manager, every week and he visits regularly. We talk about new menu ideas and how I can use new cuts of meat to develop great menus. Paul’s background in butchery really helps me and we spend time throwing around ideas together.
I would stand on a box and shout about how great Pioneer is!

Janette Smith
The Corner House Carlisle

We’ve only been in business for two years and, yet, Kevin, our Pioneer Foodservice driver is  always happy and cheerful when he delivers to us. We’ve got a fantastic relationship with him and he’s always promoting our business on Facebook: he really has become a friend of the business! We get great service from Gemma, the sales manager, as she calls in to see us regularly and she is always very helpful. The telesales team are lovely and very friendly too.
We use Pioneer meat and sausage in all our homemade quiches and our regular customers love them – we get lots of compliments.

Chris Hogg
Skitby House
near Carlisle

I think Pioneer is a great local firm. Its family run and the quality is second-to-none! Deliveries are always punctual which is important to us. The promotions are great and really relevant to us as a business. You get a complete service with the personal touch from Pioneer.

The Sizzling Stone Keswick

Pioneer is fantastic! David knows everyone’s name – he’s so down-to-earth and involved in the day-to-day running of the business. We were even invited around the factory and really enjoyed that tour.
The quality of the food from Pioneer is great. Before opening our business, everywhere we went a great steak was a Pioneer steak, so of course we were going to choose Pioneer as a supplier!
It’s a big business now, but you still get great personal service from Pioneer.

James Hill
Quarter Lounge and
Lounge on the Green Carlisle

The service from Pioneer is very good and they’re a big supporter of new businesses in the area. They’re so helpful – we get to sample different meats all the time, we’re able to phone John or David to discuss new menu ideas and they’re great at sourcing new products. They beat everyone’s prices too!
It may be a big company, but Pioneer is very much a family run business. You’re guaranteed a friendly, personal service.

Chris Austin
Davids Restaurant Carlisle

I’ve been a customer of Pioneer Foodservice for over 15 years and enjoy the personal hands-on approach, not only from the sales managers but the senior management team too. Nothing is ever too much trouble – they always go above and beyond to accommodate my requirements whether it be a new product or meeting me at the office out of hours for some extra steaks, they really do look after all their customers.
I’ve built my reputation on fillet steaks and we are proud to tell our customers they are supplied by Pioneer.