Dee Slade
Battlesteads
Hotel & Restaurant
Wark

When we took over the hotel 12 years ago, the existing chef was already using Pioneer as a supplier. We decided to stay with them and for the time we have been with them, we can say that Pioneer has provided us with a faultless service. Their products are great value for money too.

Foxes Coffee Lounge
Carlisle

Pioneer provides a great all-round service. Our delivery driver is thorough and professional but has also built up a rapport with the staff so he feels like a colleague rather than a delivery man. Our sales area manager goes above and beyond to help us out, whether it’s with tracking down a product or personally bringing us emergency stock, she’s got it covered.

Simon Carter
The Three Shires Inn
Little Langdale

The quality of the food, delivery service and pricing is second to none! I now buy all my meat from Pioneer and it’s fantastic food from the Lakes, which goes down well with our customers.

I speak with Paul, our sales manager, every week and he visits regularly. We talk about new menu ideas and how I can use new cuts of meat to develop great menus. Paul’s background in butchery really helps me and we spend time throwing around ideas together.

I would stand on a box and shout about how great Pioneer is!

Chris Hogg
Skitby House
near Carlisle

I think Pioneer is a great local firm. Its family run and the quality is second-to-none! Deliveries are always punctual which is important to us. The promotions are great and really relevant to us as a business. You get a complete service with the personal touch from Pioneer.

The Sizzling Stone Keswick

Pioneer is fantastic! David knows everyone’s name – he’s so down-to-earth and involved in the day-to-day running of the business. We were even invited around the factory and really enjoyed that tour.

The quality of the food from Pioneer is great. Before opening our business, everywhere we went a great steak was a Pioneer steak, so of course we were going to choose Pioneer as a supplier!

It’s a big business now, but you still get great personal service from Pioneer.

Chris Austin
Davids Restaurant Carlisle

I’ve been a customer of Pioneer Foodservice for over 15 years and enjoy the personal hands-on approach, not only from the sales managers but the senior management team too. Nothing is ever too much trouble – they always go above and beyond to accommodate my requirements whether it be a new product or meeting me at the office out of hours for some extra steaks, they really do look after all their customers.

I’ve built my reputation on fillet steaks and we are proud to tell our customers they are supplied by Pioneer.