Efficient logistics team serves up superb service

Pictured left to right are: Chris Dicker, Wayne Sutherland, Jonny Forsyth and Sean Harrison.

We recently promoted several of our logistics colleagues to create a new, efficient logistics management team.

Jonny Forsyth, Operations Director, now has a team made up of three supervisors and managers.

Wayne Sutherland has been with us for 17 years and is now a Logistics Supervisor alongside Sean Harrison, our new Transport Supervisor. Sean has worked for us for over 27 years and is extremely experienced in working with our fleet and drivers.

Chris Dicker is now serving as a Fleet Service Manager. […]

We celebrate dedicated service

We recently rewarded all our people who have worked for us for 10 years and over. Many of them were celebrating over 20, 30 and even 40 years of service!

Our new scheme involves a voucher reward and holiday enhancement, dependent upon length of service. Those celebrating working for 10 years and over qualify for the benefits.

Pictured above are just some of our Carlisle colleagues who received the benefit this year. There were many people at both our Gateshead and Harrington depots who were celebrating too.

In fact, a total of 99 of our colleagues received a long-service award this year!

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We’re committed to paying a fair wage for a day’s work

We are proud to announce that we have gained accreditation as a Living Wage Employer. Our commitment to paying a fair wage for a day’s work sees our minimum hourly rate stand at £10. This is above the National Minimum Wage and Real Living Wage rate and significantly higher than the government minimum for over 23s which currently stands at £9.50 per hour.

We are based in the north west, a region with nearly a fifth of all jobs (18.4%) paying less than the Real Living Wage – equating to around 534,000 jobs. Despite this, […]

Purchasing team promotions

We’re excited to announce two of our colleagues based within our Purchasing Team have been recently promoted.

Amy Brown was previously a Buying Assistant is now our new Replenishment Planner and Charlotte Walker, formerly Senior Buyer, is now our new Buying Manager. We wish them both a huge congratulations in their new roles, and we’re sure everyone wishes them all the best for the future.

Amy Brown

Amy started work with us at the tender age of 15. She worked in our warehouse for many years as a part-time weekend member of staff, before joining us full-time at the age of 17. Due […]

Lakes College visit

On Wednesday 19th January, our butchery sales manager, John Cowen was warmly welcomed to Lakes College, Lillyhall, Workington.

He met with both Level 1 and Level 2 catering students and their tutors to give a brief overview of Pioneer Foods; our history, philosophy and service. Also, he talked about the cuts of meat we produce in our butchery by hand using highly skilled staff.

John then set the students a hands-on challenge – he asked them to produce their own recipe chicken stir fry and burgers. They needed to have the wow factor as he then judged the best recipe!

Hospitality and Catering Lecturer at the college, […]

Last year we were excited to launch our online ordering system and we’re pleased to say more and more customers are using it every day. If you haven’t taken a look yet, we’ve produced a short video showing how easy it is to use.

Here are just a few reasons to go online …

1. You can order 24 hours a day, 7 days a week

2. It’s so easy, quick and simple to use – it saves you time

3. You can keep up-to-date with new product launches

4. You can browse our product categories for inspiration and ideas

5. Your personal prices are shown

6. […]