Tracey Woollerton – Telesales Supervisor

By |2022-02-22T13:51:48+00:00May 24th, 2021|Categories: Staff Case Studies|

Tracey Woollerton
Telesales Supervisor

Before joining us, Tracey worked in childcare and early years settings for many years. She was looking for a change in career direction and decided to put her organisational skills to the test.

Tracey’s career …

Tracey joined Pioneer in 2018 to work in our telesales department. Our telesales team is not just an integral part to our sales team, the team is quite often regarded the voice of Pioneer! Many of our customers know the team by name and voice only as the team is responsible for taking phone calls and handling customer orders and queries.


Amy Brown – Replenishment Planner

By |2022-02-16T16:43:50+00:00May 17th, 2021|Categories: Staff Case Studies|

Amy Brown
Replenishment Planner

Amy joined us when she was 15 and still at school, working Saturdays in our warehouse.

The start of Amy’s career …

As soon as she left school at 18, she joined us full-time as an order picker, ensuring that customers’ orders were filled correctly ready to be delivered. She was also responsible for stocking our warehouse shelves neatly and tidily after supplier deliveries were made.

At the age of 20, Amy was promoted to a supervisor role. Now Amy was still responsible for picking customer orders however she supervised other staff to ensure that they were carrying […]